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Healthcare License DefenseOver a year into the Covid-19 Pandemic, there are still ongoing questions, concerns, and struggles faced by many industries. Veterinary care is certainly one of those industries affected, especially since Illinois deemed them as an Essential Service while most everything else was closed. We address commonly shared concerns and questions that have persisted throughout the pandemic:

Question: How can my veterinary clinic cope with the various changes caused by the Covid-19 Pandemic?

Things are uncertain, confusing, and wholly different. Established protocols that have been tried and true methods can no longer be followed in the same way; basic day-to-day office interaction is punctuated by strict social distancing and sanitary procedures to keep everyone safe; clients, who were once an office fixture, are commonly disallowed from attending the appointments. It can be difficult to adapt to these changes even after experiencing them for the past year. We recommend embracing the change and facing it head on, rather than comparing operations to the past. Fixating on the way things are different rather than how your clinic can expertly navigate the challenges of the Pandemic is one way to affect the morale of your staff and your clients.

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