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telehealth challengesAlthough telehealth/e-visits were legitimate options prior to the Covid-19 pandemic, most patients and professionals opted for in-person meetings. Since March 2020, the prevalence of telehealth appointments has skyrocketed, and in some places, it is the only option to get care from a medical professional. With this widespread adoption of a completely different way of seeing patients, there have certainly been challenges, and one that affects a variety of medical professionals.

Difficulty in Connecting with Patients

It’s an unavoidable fact that having a barrier of technology prevents the connections that normally occur in a professional-patient relationship. Treating and diagnosing a patient via phone or video removes the ability to physically connect, and for many, the “connection” that exists in telehealth appointments is superficial. It is also less personable and can feel like a negative, unfulfilling experience for all parties. Telehealth appointments are sometimes considered to be less valid because they are believed to rely on informed guesses rather than close physical examination of the possible medical issue. This does not apply for all appointments, certainly, but many patients wonder how a medical professional could diagnose a broken bone, for example, without examining it in person. This can make a patient less likely to schedule an appointment if they feel the care they receive is less valid through phone or video.

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benefits of telehealthAlthough telehealth/e-visits were legitimate options prior to the Covid-19 pandemic, most patients and professionals opted for in-person meetings. Since March 2020, the prevalence of telehealth appointments has skyrocketed, and in some places, it is the only option to get care from a medical professional. With this widespread adoption of a completely different way of seeing patients, although challenges have occurred, many medical professionals have noted pointed benefits to this adjustment.

Easier to attend

For some patients, it can be an impossible task to take time off work for a medical appointment. Similarly, for other patients, they do not have the ability to travel to an appointment or would have to plan far in advance to be able to secure transportation to a medical appointment. Having the ease of connecting via phone call or video entirely removes the stress and impossibility of having to coordinate a large chunk of time off work or a particular method of travel to attend the appointment. This not only benefits patients, but benefits medical professionals, too, who now are able to see more patients and care for patients who are normally unable to attend medical appointments.

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